TDi support is provided at various levels depending upon your business needs. TDi can provide ConsoleWorks support for

your 8 hour work day,

an extended twelve hour day,

or follow the sun with 24x7 support.

Additionally, TDi offers a 24X7 support level that includes a dedicated support engineer to manage your enterprise support needs.

Maintenance is included when you purchase ConsoleWorks support and includes the following:     

• New product versions
• Product bug fixes, patches, or minor updates
• Documentation and product distribution
• Product bulletins